We know buying premium brick sets online can raise a few questions, so we've made it easy. Below you'll find answers to the most common things our customers ask us - from delivery times to packaging and everything in-between. If you don't see your question here, just reach out to us and we'll be happy to help.
We'll update this FAQ as soon as the faster processing is live!
Frequently Asked Questions
How long does delivery take?
We ship directly from our trusted EU suppliers. Orders usually arrive within 6-10 business days, but please allow up to 12 days during busy periods or for larger sets. You'll receive tracking updates once your order has been dispatched.
How do pre-orders and processing times work?
At the moment, some orders may show a processing time of 7-14 business days. This is only temporary while our payment systems finish setting up. Once that's complete, processing will return to our normal, much faster speed. After dispatch, delivery takes 6-12 business days with full tracking
Are these sets compatible with LEGO?
Yes! All of our sets are made from high-quality ABS blocks fully compatible with LEGO pieces. You can combine them with your existing collection or display them alongside official sets.
Do the sets include Instructions?
Yes. Every set comes with a step-by-step building instruction booklet included in the parcel. some advanced sets may also include a digital PDF version - if so, it will be clearly stated in the product description.
Do the sets come with boxes?
Packaging can vary depending on the supplier. Most sets are shipped in secure Protective bags (Without the retail box) to reduce shipping costs and environmental impact. Rest assured - all pieces and manuals are included and well protected.
What if I'm missing a piece?
No stress - we've got you covered. If your set arrives with missing or damaged parts, just contact us and we'll arrange free replacement parts so you can finish your build with confidence.
Is checkout safe and secure?
Yes. We use Shopify's encrypted checkout system, trusted by millions of stores worldwide. Your details are safe, and every order is backe by full buyer protection.
Who are these sets for?
Our models are designed for collectors, hobbyists, and serious builders. While younger fans can enjoy them, most sets are recommended for ages 14+ due to complexity and small parts.